• Nikonreseñas
  • Nikonreview
  • Fotoschool
  • Ode to Ugliness
  • Portfolio
  • Contact
  • Log in

Adobe now officially WORSE than MS. Sell by NOT doing, rather than doing.

by gerard.prins on May 4, 2009 in Software

I know, I know. What has an article about Adobe got to do with Nikon reviews?
Bear with me, because it DOES.

Although Nikon photography is my life, Adobe software is my livelihood, whether I like it or not. 80% Of my day is spent between Photoshop, Illustrator, DreamWeaver, Fireworks and Acrobat.
For the last 4 years I have been actively pushing Acrobat to my clients as the multi-os-multi-format-multi-extension document management platform they need to get their documents out there, and I am still a “believer”.
However, as an active and very much paying member of the Adobe community, I have been greatly disappointed more than once over the last couple of years, and even if they have (admittedly) made some minor efforts to mend my broken hart, I can't help thinking they have completely lost contact with their customer's needs and wants.




A little perspective.
When Adobe bought Macromedia, I wondered why the US Anti-Trust Committee had not stepped in. Let’s face it, the only competition the Adobe Dinosaur had left after either pushing out or buying up, were Macromedia.
True, Freehand was in diapers compared to Illustrator, and I’m glad to be rid of it.
However: GoLife wasn’t even close to DreamWeaver, ImageReady a joke compared to FireWorks, and Adobe did not have anything even remotely close to Flash or ColdFusion, which, btw, was a pretty nifty idea until PHP became massive.

I’m not entirely sure how Adobe managed to get the Macromedia assets at a garage sale, but miraculously, they did.
Sure, they had a few things going for them; mostly their sustain and milk-cow Photoshop – which has not nearly seen the kind of evolution of the digital camera industry; Illustrator, which is state-of the-art, from where I’m standing; InDesign, which they improved from PageMaker; but - most of all - Acrobat, which I believe they do not appreciate half as much as they ought to.

Today, all people talk about on the Net is Flash, but funny enough, and even though I suspect they bought MM for Flash alone, it is not the “killer-app” they thought it was going to be.
I used to use it a lot only 3 years ago, but today, client demand for Flash has dropped to virtually zero, and it just sits there on the quick-launch bar hoping to get launched.

The total lack of competition has had a clear impact on Adobe's creativity, which is by now as entirely absent as Microsoft's.
As MS, they missed the boat completely with Internet, and had to make up for that by buying their last competitor, or what was left of it.
They then went on to expand on their MS-akin Suite scheme, while at the same time adding more and more bloat, and less and less substance. Admittedly, they improved on PageMaker after they bought it and Aldus, bringing their extensive typographical knowledge to bare on what was, doubtlessly, the program's greatest weakness.
But after relaunching it as InDesign in 2001, I - from a users perspective - have not seen any other substantial improvements, apart from PDF integration. Supposing it is there somewhere, it must be so deeply hidden that I cannot take advantage of it.

The same goes for Photoshop. I cannot, do not see any substantial improvements there either, and the only way they have managed to keep me upgrading is by doing NOT instead of doing.
When I bought the D40, I found that both Nikon Capture 4.4.x and Adobe Camera RAW CS1 did not support the D40 NEF RAW-format, literally muscling me into an upgrade to CS3.
Obviously, I expected the latter to come with some mayor improvements compared to CS1, but it did not, with the sole exception of Bridge which - although far from a revolutionary idea - does a good job at program integration and has Exif management pretty much nailed down. The rest is bloat.

What do they NOT?
The first - very obvious - omission in CS3 Design Premium was leaving out Fireworks, which they later remedied with CS DP3.3; the second that they threw in Dreamweaver as was (absolutely nothing new compared to Macromedia Studio MX).
The same is true for Fireworks CS3.3, and - as a very casual user of Flash - if they made any improvements there, I am totally unaware of them. That program has by now grown way beyond my comprehension, which is no big deal because, as said, I hardly need it anymore.
Maybe I lack vision, but I think that Flash – as an animation platform – has not much of a future; it has gone more and more in the direction of object oriented programming, where I have no use for it.

However, their biggest NOT is Photoshop, where I have not seen any substantial improvements for the best part of the decade.
The list of filters in CS4 is exactly the the same as in CS1, they still do not give us a decent HDR solution, there is no app that would let us control our cameras from the computer, Camera RAW basically only improves by adding supported cameras, LightRoom should be a part of PS, but is not, and in their desperation of giving us at least something, we got 3D with Photoshop Extented as of CS3; at an extended price, of course.
I, for one, have not found any use for it, mostly because it's implementation is extremely awkward, even though this appears to have improved slightly in CS4.
Finally getting 64 bits support in CS4 is nice, but definitely not enough to convince me to shell out 200 bucks for this upgrade, until my next new Nikon literally forces me to do so. I might even be so lucky to forget about CS4 altogether, and jump straight to CS5...

Adobe have not given us anything revolutionary since correction layers, way back in PS 6 or was it 7?; heck, I can't even remember.
The only addition I really liked in CS1 is the shadow/highlight filter, but apart of that, it appears that the digital revolution of the camera has completely gone them by, and that the only way they can keep pimping the old PS-tart is by NOT supporting new cameras in the Camera RAW plug-in for “legacy” Photoshop.
For example: people who buy the Nikon D3X are out of luck, and must upgrade to PS CS4/ACR 5.3; but they can afford it, right?
OK, so how about the people who bought the D40 (who had to get or upgrade to CS3) or, most likely, the people who now buy the D5000? The latest Camera RAW 5.3 (CS4 only) update does not even mention that camera yet, so you can betya that that's another one you have to get CS4 for.
For all these happy Nikonians, Photoshop full will cost as much or more than their cameras and an upgrade a third or half that.



Nikon also keep ripping us off with memory-hog Capture, with Picture Project as the only (free) alternative. This sorry excuse of a program is OK for JPG, but a total joke for RAW processing, leaving many a Nikon user out in the cold, with no decent, economical solution for their RAW work-flow. The only reason I can think of to explain this, is the complete lack of competition.
Being a monopoly and thus lacking any incentive to make an effort, Adobe just sat their fat ass on the laurels, and keep milking the cow.
The milking has become so embarrassing, that they had to post this pathetic excuse on their website.
Continued support for Nikon cameras? Sure, as long as you shell out for Photoshop every time you buy a new camera. In other words: the price of a new Nikon has gone up by at least $200, because Nikon Capture licenses/upgrades come with more or less the same price-tag...

My latest Adobe frustration...
Today I installed my very much paid-for Acrobat 9 Pro copy on a laptop with MS office 2003. A clean install, I can finally put Acro Pro 9 to good purpose, I said to myself.
Went on to convert a 50 Megs PowerPoint to PDF, only to have it stalling at 50%.
I did that 3 times over, thinking it was a glitch, as Acrobat launches every time without a dialogue, warning, pop-up, nag-screen or whatever else they usually throw at you.

Finally, for no obvious reason, a nag-screen DID turn up: "You cannot activate this software, because it is already installed on 2 other systems". So, I went into the activation help menu checking the box that supposedly makes it work for 30 days without activation, while solving the problem.

No such luck. No nag-screens, no info whatsoever, just that stall. Now I have to call them AGAIN on a really expensive long distance call (“Please hold”: they make you wait, wait and wait) because the Adobe support website exec does not give me any other solution than a call to some “Activation Support” number: a real hit in the pocket - much like their software.

True, I HAD installed Pro 9 on 2 other systems, and then had to go through an outrageously complicated, bug-ridden uninstall – because Adobe, without any previous warning to the user, and in clear collusion with MS – decided in it’s divine wisdom that Office 2000 ought not be compatible with Acrobat Pro 9.
So, I had to roll back on v.8 which was a TOTAL pain.
In other words: paying for Acro 9, but "NO, thank you very much" for MS Office 2003, 2007 or whatever, means I cannot not use Acro 9 in any useful way, that is: beyond what v.8 already did. Thank you so very, very much for paying for our useless software...

Conclusion
DAMN Adobe, DAMN their lack of innovation, of consideration for their customers, their muscle marketing and their activation scheme. Most of all: DAMN their programmers, who apparently are incapable of coming up with automatic deactivation during or after uninstall.
Because, how hard can that be, considering that automatic activation is a breeze??

See also:
New Nikon camera and Photoshop or Camera RAW Trouble?
Let’s stick it to Adobe and Nikon!
I'm not the only one who thinks Adobe is LAZY...



Want to help?

I'm a freelancer!
If this article is useful to you, you might want to consider a small contribution. Thank you!

Tags: 3d acobat acr activation adobe bridge bug-ridden camera camera raw compatibility competition cs cs1 cs3 cs4 cs5 d3 series d40(x) d5000 series digital dreamweaver economical fireworks flash free html illustrator indesign jpg launch lightroom macromedia microsoft nef new nikon nikon capture office photography photoshop php picture project plug-in problem products raw software still studio update upgrade warning
  • « Nikon D300, out of stock or discounted in stores in the US, France and Sweden. D40 and D80 discontinued in Europe.
  • “Geotagging” with your Nikon. Review of the Promote GPS N-1 »

No feedback yet


Form is loading...

Comment feed for this post

Want to help?

I'm a freelancer!
If my work is useful to you, please consider a small contribution. Thank you!

Search

Translate


Who's Online?

  • Guest Users: 3

Articles

  • Astro photography for beginners
  • Upgrade or deal-breaker? Seven reasons not to buy the Nikon D7500 and get a D7200 instead
  • Your telescope as a super-tele lens: methods, tools, pros & cons of eyepiece projection and prime focus astrophotography
  • Home built heavy duty Crawford focuser with building plans
  • Is my camera motorized or motor-less, compatible with NAI, AI, AI-S, AI-P, AF-D, AF-I, AF-S lenses and GPS or not? Answers.
  • The Nikon F-mount. Manual focus NAI, AI, AI-S, AI-P, Series E and auto-focus AF-D, AF-I, AF-S, D- and G-Type lenses. A compatibility inventory
  • Why DxO Mark's lens “tests” are utter nonsense
  • Got a new camera? Problems with Photoshop or Camera RAW? Check out Nikon Capture NX-D. FREE!
  • Autofocus reloaded. AF-S, AF-C, AF-A, AF-F. 11, 39 and 51 point AF systems. Dynamic area AF, focus areas and 3D
  • When and how to use fill-in flash, high speed sync and slow sync flash
  • Adobe adds support for the Nikon Df, D610, D5300, D4S, D3300 and D810 in ACR 8.x (CS6 and CC ONLY)
  • Compatibility chart for Nikon DSLR and Adobe Camera RAW & DNG Converter (Updated 20-03)
  • 25-02-2014: Nikon launches the top-of-the-line 16.2 Mp. D4S
  • Cool Stuff V. Godox Witstro AD-180 & AD-360 portable bare-tube flashes
  • Good news for wildlife and sports shooters: Tamron launches the Di SP 150-600mm f/5-6.3 VC USD
  • The Quick & Dirty Focus Test
  • Back Focus, Front Focus or Spot-on? Do the Domino Test
  • October 17, 2013. Nikon replace the D5200 with the D5300
  • October 8, 2013. Nikon launches the D610 to replace the 13 month-old D600
  • Nikon's numbers are dropping. Why?
  • Geotagging test of the Nikon D7100 and the Promote GPS N-90
  • How the DNG Converter makes your RAW files compatible with any version of ACR
  • Some very useful tips for shooting Video with your DSLR
  • Nikon announces to have produced the 80 millionth Nikkor
  • Adobe surveys potential CC customers. Mostly address the right issues, except the single most essential.
  • Flickr make a mayor change to their interface. Just in time or just too late?
  • Adobe Creative Cloud or CC. Cash Cows for Creative Criminals
  • Adobe adds support for the D5200 in ACR 7.3 and D7100 in 7.4 (CS6 Only)
  • Promote GPS 10-pin CA10 to D90-type CA90 connector conversion.
  • The D5200: Nikon’s most unnecessary launch ever.
  • Nikon's Premium Pricing and Pixel Overkill: A New Dead End Street?
  • Adobe adds support for the Nikon D600 in ACR 7.2 (CS6 only).
  • Adobe adds support for the D3200 in ACR 7.1 (CS6 only). D600 not yet supported.
  • Nikon D600 vs. D800. For what it offers, the D600 should cost $500 less.
  • EN-EL15 battery recall
  • To Goog Almighty: how do I get my search traffic back?
  • Adobe publishes Camera RAW and DNG Converter 6.7 final releases. The last for CS5.
  • Nikon launches the long overdue AF-S 28 mm f/1.8G Nikkor
  • Nikon launches the D3200, the WU-1a wireless mobile adapter and the 28mm f/1.8G prime lens
  • Flickr is dead. Long live Facebook
  • XQD vs. Compact Flash on the Nikon D4. Which is the fastest?
  • Adobe ACR 6.7 RC (CS5 only) and Nikon updates add support for the D4, D800/800E. Nikon software now also x64 native.
  • The new Nikon D800. Medium Format akin or not? A spec comparison with the Pentax 645D
  • January 2012. Nikon launches the D4. Time for a review of its product strategy.
  • That's it for Nikon in 2011
  • October 5, 2011. A farewell to Steve Jobs.
  • September 21, 2011. Nikon launches Nikon One: 2 mirror-less cameras, 4 lenses, and a host of accessories.
  • August 24, 2011. Nikon may finally give us the launches we have been waiting for. (Edited) Well, I guess not.
  • Sigma discontinues the 100-300mm f/4. Time to call upon Nikon for an affordable 400 and 500 mm
  • EN-EL3 rechargeable battery recall (D50, D70, D70s, D100)
  • Nikon launches the D5100 and the ME-1 stereo microphone for digital SLR
  • Cool Stuff IV. The Strobies XS bracket: turn your hot-shoe flash into a studio flash.
  • New software releases from Nikon, Adobe and Apple
  • Mac OS X 10.6 Digital Camera RAW Compatibility Update. Support for the Nikon D7000 and CP7000, among others.
  • Cool stuff III. The Superclamp: don't leave home without one (or two)
  • Adobe launches Camera RAW (CS5 ONLY) and DNG converter 6.3 RC. Support for the Nikon D7000 and D3100, among others.
  • Missed the D7000 launch, but went to Amsterdam, played the tourist, met my grandson and “tested” the D7000, Pentax 645D at Photokina
  • Nikon launch their own on-line store in the US. Unfortunately, it's outrageously expensive.
  • Nikon & NASA. Almost 40 years together in space.
  • Cool Stuff II: lenta.ru. Probably the coolest portal on the planet, right now.
  • Cool Stuff I: GoPro HERO wearable, waterproof 1080p HD digital video and still “sports” camera
  • The rumors were not too far off: Nikon launch the D3100 with the 18-55 mm f/3.5-5.6G VR.
  • Nikon View: could it get any worse? A crash test review of View NX2.
  • The rumors are no longer rumors. Nikon launch their new Coolpixes S1100 Pj and S5100.
  • NEW! Nikon View NX 2 now available for download.
  • Adobe Labs publishes the Camera RAW ACR 6.2 release candidate (CS5 Only) and DNG Converter v.6.2.
  • It's that time of the year again. Rumors about new Nikon DSLR cameras: D3100 and D7000 (D95).
  • JPG vs. RAW, 8-bits vs. 16-bits, sRGB vs. wide-gamut RGB. Which to choose, when and why
  • Shot befittingly with a Nikon: my grandson
  • Nikon EN-EL3e false low-battery warning problem. Possible solutions.
  • Swamped in comment Spam
  • Geo-tagging Flickr images: the coolest game on (Google) Earth.
  • Adobe releases Camera RAW ACR 5.7, probably the last update for CS4.
  • The earthquake in Chile and the power of photography.
  • Nikon updates software. Now compatible with Apple Snow Leopard (OS 10.6.x) and Windows 7, Vista 32/64 bits.
  • I'm not the only one who thinks Adobe is Lazy...
  • Nikon introduce 7 new Coolpix cameras. Finally move their butt, um, sensor. Launch their first BSI-CMOS in the P100.
  • Can I use Nikkor AI and AI-S manual focus lenses on my Nikon DSLR? Yes, you can!
  • Nikon's greatest hits, 1999-2009
  • Adobe Camera RAW ACR 5.6 RC (CS4 only) now available for download. Support for the Nikon D3S, among others
  • Green pictures in Nikon View?
  • Nikon View NX does not work on Snow Leopard (OS 10.6)
  • 14-10-2009. Nikon launch the D3S with 12.800 standard ISO plus the DX 85mm f/3.5 micro-Nikkor
  • RIP: the Nikon D300, officially discontinued
  • Which is the best RAW converter: Camera RAW, Nikon View, Capture or Phase One Capture One?
  • Adobe Camera RAW 5.5 Release Candidate (Free, CS4 ONLY). Support for the Nikon D300S and D3000
  • New Nikon camera? Photoshop or Camera RAW Trouble? Check out Nikon View NX! (Updated)
  • 30-07-2009: Nikon Launch the D300s and D3000 cameras. Specs here.
  • Nikon service advisory for a power related problem with the D5000 (certain serial numbers only)
  • The rumors confirmed: launch date for the Nikon D300s and D3000.
  • A good laugh for our Dutch friends...
  • My Nikon wish list. Some of it I can afford, some not (yet).
  • D5000 & 18-55, 55-200 Outfit for the price of a D90 (Body alone)
  • In depth D5000 review on DPreview
  • Competition for the Nikon GP-1(a). Promote Systems GPS N-90 for the D90, D6x0, D7K and D5K series, the D3100 and D3200
  • Nikon D300, D90 & D80 EN-EL3e false low-battery warning problem.
  • Let's stick it to Adobe and Nikon! 3 Alternatives to upgrading RAW software every time you get a new camera
  • Plausible rumors about the specs of the new Nikon D300s and more...
  • Adobe Camera RAW 5.4 Release Candidate (CS4 ONLY). Support for the Nikon D5000 and other cameras.
  • Teaser Campaign for the D400? More rumors: D400, D750.
  • Nikon D300, out of stock or discounted in stores in the US, France and Sweden. D40 and D80 discontinued in Europe.
  • Adobe now officially WORSE than MS. Sell by NOT doing, rather than doing.
  • “Geotagging” with your Nikon. Review of the Promote GPS N-1
  • Review: Nikon D40 + AF-S DX 18-55 mm. f/3.5-5.6GII ED kit. Maybe the best Nikon ever?
  • My Nikon cameras, the ones to come and why.
  • Review: 18-200 mm. f/3.5-6.3D IF DC Sigma. You can't have it All.
  • Review: APO 100-300mm f/4D EX HSM Sigma. Sharpness on a Shoestring
  • Review: AT-X PRO 12-24mm f/4G DX Tokina. Big Bang for your Buck
  • Dictionary of (digital) photography terms and abbreviations

©2021 by Gerard Prins All content of this blog is copyrighted. Articles may be reproduced only when providing a byline and a link to the original article. Images may not be reproduced without previous, written permission of their author(s). • Contact • Help • multiple blogs • web hosts